Family Daily Routine — Delete your account and data
This page explains how to delete your Family Daily Routine account and the data stored about your family. Family Daily Routine is made by Elayse LLC.
In the app
- Open the app as a parent and go to Settings → Privacy.
- Tap “Delete my account” to delete your sign-in and your profile. If you are the only parent, the whole family is deleted too: every child’s profile, routines, completed tasks, stars, messages, photos and calendar.
- Or tap “Delete family” to delete the whole family but keep your sign-in, so you can start over.
- To delete only one child’s data, open Family → the child → Delete.
Without the app
- Email support@elayseapps.com from the address you use to sign in, with the subject “Delete my account”. We verify the request and delete your account and family data within 30 days.
What is deleted and what is kept
- Deleted: your account, your family’s profiles, routines, completed tasks, stars and rewards, check-ins, messages, voice and video recordings, photos, calendar events and notifications.
- Deletion from our live systems is immediate; copies in our provider’s routine backups are erased within their normal backup cycle.
- Kept: nothing about your children. We may keep a record that a deletion request was handled, without its content, where the law requires it.