Effective September 29, 2026
Family Daily Routine – Privacy Policy
Family Daily Routine (“the app”) helps families manage daily routines, check-ins and messages. The app is operated by Elayse LLC (“we”, “us”). This policy explains what information the app collects, how we use it, who we share it with, how long we keep it, and the choices and rights parents have. It is written to meet the Children’s Online Privacy Protection Act (COPPA) and applicable US state privacy laws, as well as the GDPR and Türkiye’s KVKK for families outside the US.
In short: a parent creates the family account and decides everything about their children’s data. We collect only what the app needs to work. No ads, no tracking, no analytics, and we never sell or share personal information. Children can only communicate with members of their own family. Parents can review, export or permanently delete all data at any time in the app.
1. Who we are and how to contact us
Elayse LLC
159 Delaware Ave
Delmar, NY 12054, USA
Email: support@elayseapps.com
Elayse LLC is the only operator that collects or maintains personal information through the app. Parents may contact us with any question about their child’s information.
2. Who the app is for
The app is used by families. Only an adult (the parent or legal guardian) can create an account, using an email address and password. Children do not have email addresses or accounts of their own: they use the app only through profiles that a parent creates, and they sign in on a family device with a short secret code or picture code chosen by the parent.
3. Parental consent
Before a family is created, the parent must confirm that they are the parent or legal guardian of the children they will add and consent to the collection and use of their children’s information as described in this policy. We then verify the consent by email: we send a notice to the parent’s account email address describing the information we will collect, with a one-time link; the parent confirms on our consent page, and we send a second email confirming the consent and explaining how to withdraw it. We record which version of the policy was accepted, by whom, when, and when it was verified. A second parent who joins by invitation gives the same confirmation. No child profile can be created, and no information about a child is collected, before the consent has been verified.
A parent can withdraw consent at any time by deleting a child’s profile or the whole family in the app (Settings → Privacy), or by emailing us. We then stop collecting that child’s information and delete it as described in section 9.
4. Information we collect
From parents
| Information | Why |
|---|---|
| Name, email address, password (stored only as a secure hash by our authentication provider), avatar, language | To create and secure the account and show who did what inside the family. |
| A parent PIN (stored only as a hash) | To keep parent areas locked on shared devices. |
| Family settings: time zone, reminder times, message retention, and—only if a parent saves it—the family’s home location | To run the app’s features for the family. |
About and from children
| Information | Why |
|---|---|
| First name (or nickname), age, avatar, colour theme, language — entered by the parent | To show the child’s profile and suggest age-appropriate tasks. |
| A secret code or picture code (stored only as a hash; we cannot read it) | To let the child open their own profile. |
| Routines and tasks, completed tasks with times, stars, rewards, streaks, help requests, calendar events | The core features of the app, the family’s weekly report and parent approvals. |
| Optional photo of a finished task, taken by the child with the device camera | So a parent can approve the task. |
| Optional voice and video messages, which can contain the child’s voice and image | To send messages to family members only. |
| Check-ins (“I’m home”, “I’m leaving”) with a time, when the child taps the button | So parents know their child got home. We do not collect a location history or track the child’s position. |
| “On my way” estimate: the device may use its location once to estimate the arrival time | Only the estimated arrival time is sent; the location itself is not stored. |
Collected automatically from the device
| Information | Why |
|---|---|
| A push notification token | To deliver notifications to family members. |
| Anonymous crash reports: the error, device model, operating system and app version, and a random installation identifier. We never attach names, emails, family or child identifiers. | To find and fix bugs. Collected only in the released app. |
| App integrity tokens (Google Play Integrity / Apple App Attest) | To verify that requests come from our genuine app and to protect the service from abuse. |
These persistent identifiers are used only to support the internal operations of the app as permitted by COPPA. They are never used for advertising, profiling or to contact a child.
What we do not collect
No advertising identifiers, no third-party analytics, no contact lists, no location history, no social-media features and no public profiles. The app does not ask children for more information than the activity needs, and a child can use every feature without providing any additional personal information.
5. How we use information
Only to provide the app to your family: showing routines and progress, sending notifications and reminders to family members, delivering messages within the family, creating the weekly report, keeping the service secure and fixing problems. We do not use children’s information for advertising, marketing, profiling or training artificial-intelligence models, and we do not show ads.
6. Who can see your family’s information
Only members of your family. Children can see and message only their own family members; the app has no chat with strangers, no public content and no links out of the app from the child’s screens.
7. Sharing and service providers
We do not sell, rent or share personal information, and we do not disclose children’s information to third parties for their own purposes. We use the following service providers, which process information only on our behalf, under contract, to run the app:
| Provider | Purpose |
|---|---|
| Google LLC – Firebase (Authentication, Cloud Firestore, Cloud Storage, Cloud Functions, Cloud Messaging, Crashlytics, App Check) and Google Play Integrity | Account sign-in, data storage and processing, notifications, crash reports and abuse protection. Data is stored in the United States. |
| Apple Inc. – Push Notification service and App Attest (iOS only) | Delivering notifications and verifying the app on Apple devices. |
We may also disclose information if required by law, to protect the safety of a child or others, or as part of a merger or sale of our business, in which case this policy continues to apply to the information.
8. How long we keep information
We keep personal information only as long as it is needed for the purpose it was collected for, then delete it automatically:
| Information | Kept for |
|---|---|
| Voice and video messages | 30 days by default (a parent can choose 7 to 90 days) |
| Photos of finished tasks | 30 days |
| Check-ins, help requests and parent reminders | 30 days |
| Notifications in the app’s inbox | 60 days |
| Daily summaries used for streaks and weekly reports | 120 days |
| Calendar events | 180 days after the event date |
| Crash reports | 90 days (deleted by the provider) |
| Profiles, routines, completed tasks, stars and rewards | Until a parent deletes them, the child’s profile or the family |
When a parent deletes a child’s profile or the family, the related information is deleted from our live systems immediately; copies in routine backups of our providers are erased within their normal backup cycles.
9. Parents’ choices and rights
A parent can, at any time:
- Review and correct the information about their child directly in the app.
- Export all of the family’s data (Settings → Privacy → Download our family’s data).
- Delete individual messages, a child’s profile (which deletes all of that child’s information), the whole family (Settings → Privacy → Delete family), or their own account (Settings → Privacy → Delete my account; if they are the only parent, the family is deleted too). See how to delete your account.
- Refuse further collection by turning off optional features (photos, messages, home location), or by deleting the child’s profile.
- Make any of these requests by email to support@elayseapps.com. We will verify that the request comes from the child’s parent before acting on it and respond within 30 days.
We will not require a child to provide more information than is reasonably needed, and we will not stop a child’s participation in an activity because a parent refused to allow disclosure to third parties.
10. Security
We maintain safeguards appropriate to the sensitivity of children’s information. Data is encrypted in transit and at rest, access is limited by security rules so that only members of a family can read that family’s data, secret codes and PINs are stored only as hashes, and requests are checked for app integrity. No system is perfectly secure; if a breach affecting your information occurs, we will notify you as required by law.
11. US state privacy rights
Residents of California and other states with consumer privacy laws have the right to know, access, correct and delete their personal information and to opt out of its sale or sharing for targeted advertising. We do not sell or share personal information and do not use it for targeted advertising. You can exercise the other rights in the app or by emailing us; we will not discriminate against you for doing so.
12. Families outside the United States (GDPR, KVKK)
Elayse LLC is the data controller. We process information to perform our contract with the parent (providing the app) and, for children’s information, on the basis of the parent’s consent. Information is stored in the United States by Google, under the European Commission’s Standard Contractual Clauses. You have the rights to access, rectify, erase, restrict and port your data, to object, to withdraw consent and to complain to your data protection authority (in Türkiye: KVKK – Kişisel Verileri Koruma Kurumu).
13. Changes to this policy
If we change this policy, we will update the date above. If a change materially affects how we collect or use children’s information, we will notify parents in the app and ask for their consent again before the change applies.