GlucoTail Terms of Use

Last updated: October 15, 2026. These terms are an agreement between you and Elayse LLC (“we”) about your use of GlucoTail (“the app”). By using the app you accept them.

A logbook, not a vet

GlucoTail helps you record and share your pet’s diabetes care. It is not a medical device. It does not diagnose, never recommends or calculates insulin doses and does not give veterinary advice. Alerts only compare your readings with limits you set. Always follow your veterinarian’s instructions, and contact a vet immediately if your pet seems unwell. Do not rely on the app in an emergency.

Your data

Your records belong to you. You are responsible for what you enter and for keeping backups (Export & backup in the app). How we handle data is described in our Privacy Policy.

Family sharing

If you use Family sharing, invite only people you trust: members of your family can see and edit your shared pets’ records. The family owner can invite members; caregivers can log and edit records but cannot delete a pet. You must provide an email address you control.

Free features and Pro

  • Logging, safety features (low-sugar help, double-dose warnings, reminders), the spreadsheet view, export and backup are free.
  • GlucoTail Pro is an optional auto-renewing subscription (monthly or yearly). Prices are shown in the app before you buy and are charged by Apple or Google.
  • A free trial, when offered, turns into a paid subscription at the end of the trial unless you cancel at least 24 hours before it ends.
  • Subscriptions renew automatically unless cancelled at least 24 hours before the end of the period. You can manage or cancel them in your App Store or Google Play account settings. Refunds are handled by Apple or Google under their policies.
  • If Pro ends, your data is kept. Pro features lock, and pets beyond the free limit become read-only — never deleted.

Acceptable use

Don’t misuse the app or its servers: no attempts to access other families’ data, to disrupt the service, or to reverse engineer it beyond what the law allows.

No warranty

The app is provided “as is” and “as available”. We work hard to keep it accurate and reliable, but we do not guarantee it will be error-free or always available, and reminders depend on your phone’s notification settings.

Limitation of liability

To the extent the law allows, Elayse LLC is not liable for indirect or consequential damages, or for decisions about your pet’s care made using the app. Our total liability is limited to the amount you paid for the app in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that cannot be waived.

Apple

If you downloaded the app from the App Store, Apple’s standard Licensed Application End User License Agreement also applies, and Apple has no obligation to provide support for the app.

Changes and termination

We may update these terms; the date above shows the latest version, and we will tell you in the app about important changes. You can stop using the app and delete your data at any time.

Law

These terms are governed by the laws of the State of Delaware, USA, except where your local consumer law says otherwise.

Contact: Elayse LLC · support@elayseapps.com