Planzi: delete your account and data

You can delete your Planzi account at any time. Planzi is made by Elayse LLC.

In the app (fastest)

• Open Planzi and go to Profile → Settings → Delete account.
• Type DELETE to confirm and tap “Delete my account”. Your account is deleted right away.

By email

If you cannot open the app, email support@elayseapps.com from the email address you use for Planzi, with the subject “Delete my Planzi account”. We may ask you to confirm the request from that address. We complete email requests within 30 days.

What is deleted

• Your sign-in, profile, photo, bio, interests and settings.
• Your push notification tokens and notification history.
• Plans you host (people who were going are notified that they are cancelled), their private addresses and chats.
• Your places in other plans and groups, saved plans, blocks and hidden keywords.
• Groups you organize, your subscription status inside Planzi and your connection to Stripe payouts.

What is kept, and why

• Messages you already sent in other people’s plan chats stay visible to them, shown as “Deleted member”.
• Reports, moderation records and support conversations are kept without your account link, for safety and legal reasons.
• Purchase, ticket and refund records are kept as long as tax and accounting laws require.
• Apple, Google, RevenueCat and Stripe keep their own records of purchases and payouts under their own policies.
• Backups are overwritten on a rolling basis.

Questions: support@elayseapps.com. See also our Privacy Policy.